UPOU conducts Second Run of Introductory Course on Contact Center Services
superadmin2024-05-17T10:40:31+08:00Offering poster for the 2nd run of the Introductory Course on Contact Center Services The University of the Philippines Open University (UPOU) Ugnayan ng Pahinungod and Concentrix Philippines conducted the second run of the Massive Open Online Course (MOOC) in Introductory Course on Contact Center Services. The course ran from 12 June until 12 July 2021. The free online course focused on developing effective online communication skills that will provide competitive skills and knowledge for ICT-enabled and contact services-related jobs. It also provided participants an overview of the Business Process Outsourcing (BPO) industry covering basic and fundamental [...]